Your calls are answered live, no phone IVR to get annoyed with.
Employees are held to the highest standards in customer service.
All calls are handled in our Buffalo, New York call center. Never overseas.
We can provide Toll free support for your customers.
Sunday through Saturday, 24X7
100% customizable to your needs. You tell us!
Your customers satisfaction is our number one priority!
For the Past 10 years we have offered a world class outsourced call center.
We can provide: Scheduling, Support, Technical Support, Remote Installations,
Followup Calls, Customer Retention and More.
Satisfaction is our number one goal!
All calls are recorded and tracked in our ticketing system. No details slip though the cracks.
All our systems are redundant and backed up.
Electrical Power backed up by on site Generator,
and redundant Internet circuits.
Our Virtualized PBX and Remote support software all guarantee, our call center does not suffer "Computer Problems"
In 10 years we have NEVER "been down"
The world of technology can be fast-paced and scary. That's why our goal is to provide an experience that is tailored to your company's needs. We pride ourselves on providing professional customer service. We guarantee you will be satisfied with our work.